About Russeau HIGH PERFORMANCE
High Performance Coaching
We are not a “macro” coaching firm. We have carefully selected our associates and our clients, and we look forward to the chance to build a long-term relationship with you.
Russeau High Performance Coaching is singularly focused on inspiring positive and lasting change in the Automotive Fixed Operations Business. We provide the most dynamic, real-world, and practical approach to ensuring ethical business growth, achieving maximum potential, and inspiring your customers to invest their time and money with your service department.
So, WHAT DO WE DO We help automotive fixed operations teams to dramatically grow their business and improve their guests' experiences.
If business growth, customer retention, and an engaged fixed operations team are essential to you, look no further than Russeau High Performance Coaching.
THE RUSSEAU DIFFERENCE
Russeau High Performance is gimmick-free in its training process. Our team of professionals doesn’t just have years of experience in the business; they have years of learning from their mistakes, growing, and constantly improving. You will find our humble and motivational approach refreshing, unique, and, most importantly, effective.
We are very proud of our understanding that effective service sales are not something you do “to” someone; but something you do FOR someone….It is one of the highest forms of service, and we understand the process, word tracking, and the attitude toward a best-in-class guest experience.
Our training methodology is unique in the way we incorporate the single most important and often overlooked personnel in the service department. This is our TECHNICIAN. Through techniques, training, and engagement, we inspire them to become a critically supportive part of the service selling and customer handling process. We encourage all team members to conduct customer relations in a manner that benefits your guests first, as well as the team and the dealership.